Privacy Policy

Scope of This Notice

This Privacy Policy explains how we collect, use, store, and protect personal information when visitors browse our website, place orders, receive products, contact customer support, request returns, or interact with our marketing activities.

Our store is powered by Shopify, which provides the ecommerce platform used to operate our online store.

Information We Collect and How We Use It

We may collect personal information including identifiers, contact information, shipping details, transaction records, customer support communications, device information, IP addresses, browsing activity, cookie identifiers, and any information customers voluntarily provide.

We use this information to:

  • Process and complete orders

  • Provide payment services

  • Arrange shipping and order tracking

  • Prevent fraud and maintain security

  • Respond to customer inquiries

  • Improve our website, products, and services

  • Provide advertising, analytics, and personalization services where permitted by applicable law

  • Comply with legal obligations

Service Providers and Data Retention

We may share necessary information with trusted service providers, including Shopify, payment processors, shipping carriers, fulfillment partners, security providers, analytics services, advertising providers, professional advisers, and government authorities when required by law.

We retain personal information only for as long as reasonably necessary to provide services, maintain business records, resolve disputes, protect security, and comply with legal requirements.

Cookies and Google Advertising

Our website may use cookies and similar technologies to support website functionality, analytics, fraud prevention, performance measurement, and advertising services.

We may use Google Ads services, including conversion tracking and remarketing features, where permitted by applicable law.

Visitors may adjust browser or device settings to limit certain non-essential cookies or tracking technologies.

CCPA/CPRA Rights and Other U.S. Privacy Rights

Where applicable under the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), or other state privacy laws, eligible consumers may have the right to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Request data portability

  • Receive information about personal information collected, used, disclosed, sold, or shared

Eligible consumers may also opt out of the sale or sharing of personal information for cross-context behavioral advertising without receiving discriminatory treatment.

Do Not Sell or Share Requests and Global Privacy Control

Consumers may submit a Do Not Sell or Share request using the contact information below.

Where required by applicable law, we recognize enabled Global Privacy Control (GPC) signals as a valid opt-out request for the browser or device sending the signal.

Additional verification may be required for certain privacy requests.

Data Security, Children’s Privacy, and Policy Updates

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no online system can guarantee complete security.

Our website is not intended for children under the age of 13.

We may update this Privacy Policy from time to time to reflect changes in our operations, services, or legal requirements. Any updated version will be posted on this page.

If you have questions regarding privacy rights or this policy, please contact our customer support team.

Customer Support Information

Store Name: Crock-Pot

Email: support@crockpoter.shop

Phone: +1 (302) 555-0186

Return Address:

1209 Orange Street, Suite 100
Wilmington, DE 19801
United States

Customer Support Hours:

Monday–Friday
9:00 AM–5:00 PM
(America/Los_Angeles Time)