Payment Policy

Currency and Checkout

All prices, order totals, and payments are displayed and processed in U.S. dollars (USD).

Available payment methods and checkout options will be displayed during the checkout process.

Credit and Debit Card Payments

We accept eligible credit and debit card payments through supported payment networks and payment providers.

Available payment methods may include major card networks such as Visa, Mastercard, American Express, Discover, and other supported options shown at checkout, subject to payment provider availability and authorization.

Payment Authorization and Security

Payment providers may request authorization when an order is submitted.

Customers must have permission to use the selected payment method and provide accurate payment information. Failed, declined, or unverifiable payments may delay processing or result in order cancellation.

Shopify and applicable payment processors handle payment information using appropriate security measures. Customers should never send complete card numbers or sensitive payment details through email or unsecured communication channels.

Taxes, Cancellations, and Refunds

Applicable taxes will be collected when required by law.

Cancellation requests may be submitted before an order has shipped.

Approved refunds will be issued to the original payment method. Please allow 5–10 business days after the refund is issued for your payment provider or financial institution to complete processing.

Customer Support Information

Store Name: Crock-Pot

Email: support@crockpoter.shop

Phone: +1 (302) 555-0186

Return Address:

1209 Orange Street, Suite 100
Wilmington, DE 19801
United States

Customer Support Hours:

Monday–Friday
9:00 AM–5:00 PM
(America/Los_Angeles Time)